CGEIT Certified in the Governance of Enterprise IT – Question297

A marketing enterprise is considering procuring customer information to more accurately target customer communications and increase sales. The data has a very high cost to the enterprise. Which of the following would provide the MOST comprehensive view into the potential value to the organization?

A.
Risk assessment results
B. Cost-benefit analysis results
C. Net present value (NPV) calculation
D. Investment services board review

Correct Answer: B