CGEIT Certified in the Governance of Enterprise IT – Question035

A recent audit of IT investments has found that while initial returns meet expectations, benefits realization declines more than expected over time. Which of the following is the BEST way to address this situation?

A.
Standardize resource monitoring approaches.
B. Institute project quality and performance metrics.
C. Establish key risk indicators (KRIs).
D. Institute regular business case updates and reviews.