Which of the following will BEST enable an IT steering committee to monitor the achievement of overall IT objectives on a continuous basis?
A. Project portfolio dashboards
B. Key performance indicators (KPIs)
C. IT user survey results
D. Defined service level agreements (SLAs)
A. Project portfolio dashboards
B. Key performance indicators (KPIs)
C. IT user survey results
D. Defined service level agreements (SLAs)