Which of the following is MOST important to the successful implementation of enterprise architecture (EA)?

A. Reducing the cost of IT investments
B. Developing data modeling tools
C. Establishing key performance indicators (KPIs)
D. Managing the challenge of change

To reduce the risk of reputational damage through inappropriate use of social media by employees outside of the workplace, the enterprise approach regarding social media should PRIMARILY focus on:

A. ensuring each use of social media is approved by management.
B. implementing preventative controls.
C. developing policies on social media.
D. implementing a review of processes utilizing social media.

Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?

A. Optimization of IT investment in supporting business objectives
B. On-time and on-budget delivery of strategic projects
C. Reduced organizational resistance during strategy execution
D. Improvement in IT balanced scorecard performance

Which of the following should be the FIRST step in planning an IT governance implementation?

A. Obtain necessary business funding.
B. Define key business performance indicators.
C. Assign decision-making responsibilities.
D. Identify business drivers.

An enterprise plans to implement a business intelligence (BI) tool with data sources from various enterprise applications. Which of the following is the GREATEST challenge to implementation?

A. Large volumes of data fed from enterprise applications
B. The need for staff to be trained on the new BI tool
C. Data definition and mapping sources from applications
D. Interface issues between enterprise and BI applications

Which of the following provides the BEST evidence of effective IT governance?

A. Comprehensive IT policies and procedures
B. IT risk identification and mitigation
C. Cost savings and human resource optimization
D. Business value and customer satisfaction

A financial institution with a highly regarded reputation for protecting customer interests has recently deployed a mobile payments program. Which of the following key risk indicators (KRIs) would be of MOST interest to the CIO?

A. Number of failed software updates on mobile devices
B. Percentage of incomplete transactions
C. Total volume of suspicious transactions
D. Failure rate of point-of-sale systems

A strategic IT-enabled investment is failing due to unforeseen technology problems. What should be the board of directors' FIRST course of action?

A. Assess the business risk and options.
B. Revise the investment selection process.
C. Approve an investment budget increase.
D. Terminate the investment.

Which of the following is the MOST effective way of assessing enterprise risk?

A. Business vulnerability assessment
B. Operational risk assessment
C. Business impact analysis (BIA)
D. Likelihood of threat analysis

The PRIMARY reason for using quantitative criteria in developing business cases for IT projects is to:

A. apply other corporate standards to the development project.
B. improve the process of evaluating returns after implementation.
C. benchmark project success with similar enterprises.
D. learn lessons from errors made in past projects.