When determining the desired maturity levels for IT governance processes, it is MOST important to:

A. ensure that maturity can be achieved at the lowest cost.
B. ensure target levels are in line with external competitor benchmarks.
C. agree on target levels in response to need.
D. focus on existing strengths as key drivers for the target levels.

Which of the following is the MOST effective means for IT management to report to executive management regarding the value of IT?

A. IT process maturity level
B. Resource assessment
C. Balanced scorecard
D. Cost-benefit analysis

Which of the following issues identified during an IT review is MOST important to address to improve the alignment between the business and IT?

A. Services in the IT portfolio are not traceable to the IT strategy.
B. IT strategy reviews are conducted only after business strategy changes.
C. Business satisfaction surveys are not conducted regularly.
D. IT dashboards have not been established.

The PRIMARY focus of a committee tasked with evaluating an IT project portfolio should be to ensure:

A. a consistent estimation methodology is leveraged.
B. the enterprise strategy is updated.
C. consistent selection criteria are applied.
D. an industry standard capability maturity model is used.

When establishing a methodology for business cases, it would be MOST beneficial for an enterprise to include procedures for:

A. addressing required changes outside the business case.
B. updating the business case throughout its life cycle.
C. identifying metrics post-implementation to measure project success.
D. entering the business case into the enterprise architecture.

Upcoming IT-related regulations carry costly penalties for an enterprise. The issuing regulatory agency has a history of weak enforcement. The IT steering committee should FIRST direct management to:

A. update the enterprise architecture (EA).
B. perform benchmarking activities.
C. evaluate the impact of the emerging risk.
D. develop mitigation plans for noncompliance.

Which of the following is a PRIMARY responsibility of the CIO when an enterprise plans to replace its enterprise resource applications?

A. Ensuring IT architecture requirements are considered
B. Selecting and vetting application vendors
C. Determining critical success factors for related projects
D. Establishing software quality criteria

Which of the following is the PRIMARY role of the CEO in IT governance?

A. Evaluating return on investment
B. Managing the risk governance process
C. Establishing enterprise strategic goals
D. Nominating IT steering committee membership

An enterprise has committed to the implementation of a new IT governance model. The BEST way to begin this implementation is to:

A. prioritize how much and where to invest in IT.
B. identify the role of IT in supporting the business.
C. define policies for data, applications, and organization of infrastructure.
D. identify IT services that currently support the enterprise's capability.

For a large enterprise, which of the following is the BEST indicator that IT governance has a poor reputation?

A. Regulatory noncompliance
B. Low attendance at strategy committee meetings
C. High turnover of IT staff
D. Data leakage