A recent benchmarking analysis has indicated an IT organization is retaining more data and spending significantly more on data retention than its competitors. Which of the following would BEST ensure the optimization of retention costs?

A. Requiring that all business cases contain data deletion and retention plans
B. Revalidating the organization's risk tolerance and re-aligning the retention policy
C. Redefining the retention policy to align with industry best practices
D. Moving all high-risk and medium-risk data backups to cloud storage

To successfully implement enterprise IT governance, which of the following should be the MAIN focus of IT policies?

A. Optimizing operational benefits
B. Enhancing organizational capability
C. Limiting IT costs
D. Providing business value

During a period of financial crisis, an enterprise is evaluating its IT service strategy. The board of directors recognizes the need to save money without sacrificing the quality of IT services provided. To achieve this objective, the IT strategy committee should FIRST:

A. re-design IT service management processes.
B. cancel discretionary IT projects.
C. reduce the total cost of ownership of IT services.
D. re-prioritize the IT investment portfolio.

A government agency plans to use predictive analytics to improve the quality of its services. The IT director is confident they have selected the right tool and can acquire appropriate resources to support the business need. Which of the following should be the director's NEXT course of action?

A. Ensure job descriptions are available for newly-hired IT resources.
B. Ensure IT has the appropriate processes in place.
C. Implement a balanced scorecard to measure service quality.
D. Establish a data governance council that includes IT senior management.

An enterprise is experiencing a pattern of sensitive data breaches. While each breach has been successfully remediated, leadership is concerned about recurrence. What should the leadership team do FIRST?

A. Require a root cause analysis be performed.
B. Contact the appropriate regulatory authorities.
C. Increase the amount of data breach insurance coverage.
D. Direct IT to research vulnerability management software solutions.

The IT director of a large project-driven enterprise is concerned that all recently completed IT projects have exceeded their budgets. Which of the following would be the BEST way to address this concern?

A. Implement portfolio management.
B. Require monitoring of budget utilization.
C. Assign business sponsors to active projects.
D. Implement agile project methodology.

Which of the following BEST supports an IT strategy committee's objective to align employee competencies with planned initiatives?

A. Set management goals to hire co-operative work experience students.
B. Specify minimum training hours required for continuing professional education.
C. Add achievement of competencies to employee performance goals.
D. Require balanced scorecard concepts training of all employees.

Which of the following would be MOST useful for prioritizing IT improvement initiatives to achieve desired business outcomes?

A. Portfolio management
B. Budget variance analysis
C. IT skills matrix
D. Enterprise architecture (EA)

When developing an IT governance framework, it is MOST important for an enterprise to consider:

A. stakeholders' support.
B. information technology risk.
C. framework development cost.
D. information technology strategy.

Which of the following would BEST help to ensure timely reporting on risk events and responses to appropriate levels of management?

A. Corporate directory
B. Key personnel interviews
C. Emergency response team
D. Escalation procedures