To meet the growing demands of a newly established business unit, IT senior management has been tasked with changing the current IT organization model to service-oriented. With significant growth expected of the IT organization, which of the following is the MOST important consideration when planning for long-term IT service delivery?
A. The IT organization is able to sustain business requirements.
B. IT is able to provide a comprehensive service catalog to the business.
C. The IT service delivery model is approved by the business.
D. An IT risk management process is in place.
A. The IT organization is able to sustain business requirements.
B. IT is able to provide a comprehensive service catalog to the business.
C. The IT service delivery model is approved by the business.
D. An IT risk management process is in place.