Which of the following key performance indicators (KPIs) provides the BEST indication of a security awareness campaign’s effectiveness?
A. Reduced average time for incident resolution
B. Percentage of attendees passing the awareness quiz
C. Decrease in the number of help desk calls
D. Increase in the number of reported security incidents
A. Reduced average time for incident resolution
B. Percentage of attendees passing the awareness quiz
C. Decrease in the number of help desk calls
D. Increase in the number of reported security incidents