CISA Certified Information Systems Auditor – Question0151

Which of the following should an IS auditor recommend as MOST critical to an effective performance improvement process for IT services?

A.
Progress on performance goals is regularly reported to the board.
B. The performance goals are aligned with a commonly accepted framework.
C. Root cause analysis of service issues is used to develop performance goals.
D. Management accepts accountability for achieving performance goals.

Correct Answer: B