Which of the following is the PRIMARY objective of an IT performance measurement process? A. Minimize errors B. Gather performance data C. Establish performance baselines D. Optimize performance
Correct Answer: D
Explanation:
Explanation:
An IT performance measurement process can be used to optimize performance, measure and manage products/services, assure accountability and make budget decisions. Minimizing errors is an aspect of performance, but not the primary objective of performance management. Gathering performance data is a phase of IT measurement process and would be used to evaluate the performance against previously established performance baselines.
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