Which of the following should be scheduled for completion FIRST when prioritizing improvement initiatives?

A. Initiatives that are easiest to achieve and will garner business benefits
B. Initiatives that are the least expensive in order to lower risk due to failure
C. Initiatives with the lowest cost regardless of expected business value

Which of the following MUST be done before an enterprise can determine performance measures for a process improvement initiative?

A. Perform a process risk assessment
B. Calculate return on investment (ROI)
C. Conduct a capabilities assessment

In the implementation model, when is IT governance implementation risk BEST managed?

A. During the planning phase
B. Just prior to operationalization
C. Throughout the life cycle

Once IT governance is implemented, what is the NEXT phase in the life cycle of governance?

A. Initiating improvements
B. Updating the program
C. Measuring objectives

What IT governance implementation approach should be utilized in order to achieve maximum enterprise benefits?

A. Treating implementation as a program
B. Separating business and IT-related activities during implementation
C. Including improvement initiatives in implementation

An enterprise’s business line managers have voiced concerns because the cost of governance-required improvements is perceived as too expensive. How can the IT governance team BEST address this concern?

A. Share the return on investment (ROI) analysis
B. Improve the communication of business benefits
C. Involve business line managers in the improvement planning process

What us the BEST way for senior leadership to communicate its expectations for IT governance prior to commencing a governance implementation plan?

A. Include a scope statement in the business case
B. Generate an IT governance policy
C. Add key performance indicators (KPIs) to a balanced scorecard

Before designing an enterprise IT governance system, an organization should FIRST review and understand:

A. the enterprise’s risk profile
B. the enterprise’s strategy
C. current IT-related issues

An enterprise that specializes in software development is designing a new IT governance system as part of a transition from traditional waterfall to a more agile approach. Which step in the design phase would this transition impact the MOST?

A. Implementation method
B. Compliance requirements
C. Sourcing model

Which of the following is the FINAL action before completing the design of an IT governance system?

A. Resolving inherent priority conflicts
B. Selecting an implementation method
C. Determining a sourcing model