Explanation: Multitenancy is the aspect of cloud computing that involves having multiple customers and applications running within the same system and sharing the same resources. Although considerable mechanisms are in place to ensure isolation and separation, the data and applications are ultimately using shared resources. Broad network access refers to the ability to access cloud services from any location or client. Portability refers to the ability to easily move cloud services between different cloud providers, whereas elasticity refers to the capabilities of a cloud environment to add or remove services, as needed, to meet current demand.