A project is initiated to deliver a new version of an existing product. The customer is known for being dissatisfied with the products they receive. During the planning meeting, the customer demands that attention be paid to a critical component, as the current
version is unusable.
What should the project manager do?


A. Document the customer's issues and fix them in the new version.
B. Ensure that a detailed collection of requirements and delivery acceptance criteria are obtained.
C. Refer to the stakeholder engagement plan to understand how to interact with this customer.
D. Validate the requirements traceability matrix.