A project team is developing a new enterprise resource planning (ERP) system under a tight deadline. During quality assurance testing, a number of issues are detected. However, the developers mistrust quality assurance and are uncooperative.
What should the project manager do to address the conflict?


A. Persuade the developers to cooperate with the application of the quality assurance plan, and communicate this to stakeholders
B. What until the deliverables are ready before directing the development team to adhere to the quality assurance plan
C. Explain the quality assurance plan to all team members, make the required changes, and gain consensus on the plan going forward
D. Hire a conflict resolution specialist to address the concerns, then implement the recommended changes