Project Management Professional (PMP) Exam Practice – Question0480

A project manager identifies that a key project stakeholder has a tendency to escalate all issues to their superiors. This often results in tension with management.
What should the project manager do to mitigate this?


A.
Send a formal communication to the stakeholder requesting that they discontinue this practice.
B. Update the stakeholder engagement plan by marking this stakeholder as high risk.

C. Closely manage this stakeholder and inform the project board in advance of any possible escalations.
D. Identify another stakeholder for support.

Correct Answer: B