Project Management Professional (PMP) Exam Practice – Question1206

A retail company engages a new service provider to implement a replenishment system for its stores. The current system is built on old technology, fails to cater to new business processes, and performs slowly. User acceptance testing shows that the new system
accommodates all business processes, but it is slower than the original.

The use of what tool or technique would have avoided this problem?


A.
Focus groups
B. Benchmarking
C. Interviews
D. Statistical sampling

Correct Answer: B