A customer outsources an engineering project to a contractor and submits a list of deliverables. The customer requests a quality certificate from an external inspection agency to validate the quality of the work.
What should the project manager do to validate this request?


A. Refer to the project scope statement.
B. Review the project charter.
C. Consult with peers on how similar requests were handled in the past.
D. Check with the customer to better understand the request.