Project Management Professional (PMP) Exam Practice – Question1261

A project team completed all development activities and delivered the product to the customer. The project manager immediately released the team to begin work on a new product. One month later, the customer complains that many functionalities fail to work as
expected.

What should the project manager have done to avoid this?


A.
Updated the organizational process assets.
B. Ensured that formal approval was obtained from the customer
C. Revised the requirements traceability matrix
D. Transferred the project to the maintenance and support team

Correct Answer: B