Project Management Professional (PMP) Exam Practice – Question1456

Quality assurance promotes quality improvement. A "breakthrough" is the accomplishment of any improvement that takes the organization to unprecedented levels of performance by attacking______________


A.
Special causes of variation
B. Common causes of variation
C. Inspection over prevention
D. Specific tolerances

Correct Answer: B

Explanation:

Explanation:
Quality improvement includes action taken to increase project effectiveness and efficiency in order to provide added benefits to stakeholders. A breakthrough attacks chronic losses, or in Deming’s terminology, common causes of variation.