Project Management Professional (PMP) Exam Practice – Question1494

You are managing a virtual team. The project has been under way for several months, and you believe your team members do not view themselves as a team or a unified group. To help rectify this situation, you should______________


A. Ensure that every member of the project team uses e-mail as a form of communication
B. Mandate that the team follow the vision and mission statement of his or her organization
C. Enhance communications planning
D. Provide team members with the latest in communications technology and mandate its use

Correct Answer: C

Explanation:

Explanation:
Because the dispersed project team does not share the same physical space each day, the possibility for misunderstandings, isolationism, difficulty in sharing information, and the cost of technology can be key issues. The project manager must enhance
communications planning in the virtual team as it requires even more communication than collocated teams. Additional time also may be needed to set expectations, determine how best to resolve conflicts, involve people in making decisions, understand cultural
differences, and share credit for success.[Executing]