Project Management Professional (PMP) Exam Practice – Question1509

Two team members on your project often disagree. You need a conflict resolution method that provides a long-term resolution. You decide to use which one of the following approaches?


A.
Confronting
B. Problem solving
C. Collaborating
D. Smoothing

Correct Answer: C

Explanation:

Explanation:

Collaborating or problem solving is an effective technique for managing conflict when a project is too important to be compromised. It involves incorporating multiple ideas and viewpoints from people with different perspectives and offers a good opportunity to
learn from others. It provides a long-term resolution.