Project Management Professional (PMP) Exam Practice – Question1517

According to Herzberg's Motivator-Hygiene Theory, when achievement, recognition, responsibility, and advancement, or promotion, are not present, employees will______________


A. Become alienated with the organization and leave
B. Lack motivation but will not be dissatisfied with their work
C. Lack motivation and become dissatisfied with their work
D. Become dissatisfied only if they do not receive salary increases

Correct Answer: C

Explanation:

Explanation:
Herzberg advanced the theory that hygiene factors, such as the poor attitude of a supervisor, lead to dissatisfaction but not usually to decreased motivation. When motivators, such as responsibility and recognition, are lacking, they lead to job dissatisfaction, but
when such motivators are present, they tend to motivate a person in the performance of his or her work.