Project Management Professional (PMP) Exam Practice – Question1540

On your project, scope changes, constraints, assumptions, integration and interface requirements, and overlapping roles and responsibilities pose communications challenges. The presence of communication barriers is most likely to lead to______________


A.
Reduced productivity
B. Increased hostility
C. Low morale
D. Increased conflict

Correct Answer: D

Explanation:

Explanation:
Barriers to communication lead to a poor flow of information. Accordingly, messages are misinterpreted by recipients, thereby creating different perceptions, understanding, and frames of reference. Left unchecked, poor communication increases conflict among
project stakeholders, which causes the other problems listed to arise. Then, the project manager must work actively to resolve conflicts so disruptive impacts are prevented.