Project Management Professional (PMP) Exam Practice – Question1562

General management skills relevant to the manage communications process include______________


A.
Operational planning
B. Organizational behavior
C. Setting and managing expectations
D. Influencing the organization

Correct Answer: C

Explanation:

Explanation:
Communications skills are part of general management skills, and setting and managing expectations are an example in manage communications. This helps create, collect, distribute, store, retrieve, and ultimately dispose of project information according to the
communications management plan.