Project Management Professional (PMP) Exam Practice – Question1715

You are in the process of performing quality assurance on your product and find that some requirements are not as complete as they should be, which causes rework and adds costs to your overall project. The term for all costs incurred over the life of the product
by investing in appraising and inspecting the product for conformance and nonconformance to requirements is called______________


A.
Life-cycle costs
B. Expected value
C. Cost of conformance
D. Cost of quality

Correct Answer: D

Explanation:

Explanation:
Cost of quality involves both the cost of conformance and the cost of non-conformance. Examples of the cost of conformance are divided into two categories prevention costs and appraisal cots (includes inspections). Costs of non-conformance include internal
failure costs and external failure costs.