You are pleased to be the project manager for a new video conferencing system for your global organization. You want it to be one that is easy to use and is state of the art. As the project manager, you also are the project leader. You realize leadership is critical
throughout the phases of the project and its key elements are______________


A. Respect and trust
B. Political and cultural awareness
C. Negotiation and influencing
D. Decision making and conflict management