Based on a recent quality audit of your project, your organization's quality assurance department is supportive of your approach as it notes the following characteristics of quality that are being followed consistency. They include all of the follow
EXCEPT______________
A. Cost of quality
B. Customer satisfaction
C. Management responsibility
D. High-performing team
EXCEPT______________
A. Cost of quality
B. Customer satisfaction
C. Management responsibility
D. High-performing team