Project Management Professional (PMP) Exam Practice – Question1996

The networking company that won the procurement contract has begun development of the work of the project. Given that they are trying to get additional business with the customer, they are providing some extra features and functionality. Which of the following
best describes this situation?


A.
This is Gold Plating and it is a good thing to help them get more business
B. This is Gold Plating and it is not a good practice
C. This was an unsuccessful negotiation on the behalf of the company that won the contract
D. This was a successful negotiation on the customer's behalf

Correct Answer: B