A company has recurring quality issues with one of its sole-source suppliers. A new project will incur significant penalties from the customer if deliveries are late.
What should the project manager do?


A. Review incoming inspection reports and quality logs.
B. Negotiate with other vendors with better quality-control methods.
C. Identify high-level risks prior to developing contingency plans.
D. Escalate the issue to senior management.

A project manager learns of concerns regarding the quality of the project team's engineering process requirements. Stakeholders believe that the team has failed to adhere to organizational standards. Most requirements are written after product testing.
What should the project manager do to confirm the quality of the process?


A. Prepare a checklist for each of the requirement's deliverables.
B. Conduct peer reviews for each of the requirement's deliverables.
C. Review the work performance reports for the project team.
D. Develop a histogram to show the frequency of noncompliance.

A project manager compiling a list of project stakeholders discovers an interested stakeholder with little to no authority. How should they manage this stakeholder?


A. Keep satisfied
B. Manage closely
C. Monitor
D. Keep informed

A project sponsor decides to add a feature to the project that affects the project cost, schedule, and scope. The change is approved by the change control board.
Which process governs the project manager's implementation of the approved change?


A. Monitor Risks
B. Control Cost and Schedule
C. Direct and Manage Project Work

D. Perform Integrated Change Control

As a project approaches its final phase, the project manager sends a follow-up report to the stakeholders. Some stakeholders comment that some unresolved issues have been excluded from the report.
What should the project manager have done to prevent this?


A. Conducted the Monitor Communications process
B. Implemented the Monitor Risks process
C. Followed the Perform Integrated Change Control process
D. Better controlled project documents

During a weekly progress meeting, a stakeholder announces that they are no longer able to cooperate with the project management team in obtaining the required government permits for construction. What should the project manager do first?


A. Discuss the issue with the project sponsor.
B. Update the issue log and inform other stakeholders.
C. Exclude the activities that require the permits from the scope of work.
D. Assume the responsibility of obtaining the permits.

During a program review, it is noted that a project is struggling with known challenges because the project manager is inexperienced. What should the project management office (PMO) do?


A. Replace the project manager with a more experienced one.
B. Have the project manager review the lessons learned repository.
C. Send the project manager to external training.
D. Tell the project manager to create an issue log.

A project sponsor constantly asks the project technical lead for project information. To prevent this issue from continuing, what should the project manager do?


A. Hold a one-to-one meeting with the project sponsor.

B. Send an updated stakeholder engagement plan to the technical lead.
C. Provide an updated communications management plan to all stakeholders.
D. Email all stakeholders requesting that they contact the project manager directly with questions.

During a team review, the project manager learns that the schedule performance index (SPI) is 0.8 and the cost performance index (CPI) is 0.7. The project manager asks team members to work overtime.
How will this affect the CPI?


A. It will decrease.
B. It will remain the same.
C. It will increase.
D. It will return to 1.0

A company has a history of implementing system integration projects using their in-house software with a vendor hardware infrastructure. A project manager, new to the company, has no prior experience with vendor integration projects.
What should the project manager do?


A. Refer to the project statement of work (SOW).
B. Review the project charter.
C. Seek expert judgement.
D. Meet with the sponsor.