Without consulting the project manager, a functional manager removes key project resources in order to assign them operational tasks. Since these resources are now focused on operational tasks rather than deliverables, the deliverables run late.
What should the project manager do first?


A. Extend the project timeline.
B. Escalate the functional managers actions to the sponsor.
C. Negotiate time allocation to prioritize the resources workload.
D. Ask to have the resources replaced immediately.

A project manager has a resource assigned to their project who lacks the necessary experience to complete the required tasks. What should the project manager do?


A. Ask the project sponsor to reassign the resource.
B. Update the project team assignments.

C. Work with the resource to train and bridge the performance gap.
D. Ask an experienced team member to mentor this resource.

A project manager has been keeping stakeholders informed about an unforeseen issue that caused a production delay. The issue is resolved, but a key stakeholder is dissatisfied because the product was delivered late.
What should the project manager have done to avoid this?


A. Continuously updated the stakeholder engagement plan
B. Created more communication styles with which to update stakeholders
C. More frequently notified stakeholders or project changes
D. Obtained stakeholder feedback on the changes

Key stakeholders disagree about the details in the project charter that describe how to deliver project requirements. What tool or technique should the project manager use to resolve this issue and obtain project charter approval?


A. Expert judgement
B. Facilitation
C. Focus groups
D. Decision making

A project team member discovered an issue with the system being developed. The project manager learns that the team member fixed the issue without consulting the change control board (CCB).
What should the project manager do?


A. Request additional funds to train the team member.
B. Determine if the documentation has been updated by the CCB.
C. Submit a change request to the CCB.
D. Remove the team member from the project.

A project manager is assigned to an ongoing project and receives notification from another department that they were not made aware of timeline slippage on one of the key deliverables. To which document should the project manager first refer?


A. Project management plan
B. Risk matrix

C. Communications management plan
D. Project charter

A new project stakeholder is identified who has interest in, but little authority or influence on, the project. How should the project manager handle this stakeholder?


A. Provide information to the stakeholder as needed.
B. Work closely with the stakeholder to proactively address their concerns.
C. Keep track of the stakeholder and respond to their needs.
D. Include the stakeholder on standard updates and keep them satisfied.

A novice project manager with limited knowledge of the construction industry is preparing to conduct a quarterly project review meeting. What should the project manager use as a framework to facilitate the meeting and to communicate information that includes
schedule, risk, performance, and budget?


A. Scope management plan
B. Work breakdown structure (WBS)
C. Requirements management plan
D. Work performance reports

A project is midway through its execution stage when the project manager learns that some stakeholders are complaining about insufficient project updates. What should the project manager do first?


A. Send the latest project updates to all stakeholders.
B. Meet more frequently with these stakeholders.
C. Determine if the communications management plan is being followed.
D. Acknowledge that a step is missing in the communication models.

A client adds a new feature and requests a budget update. The development of this feature cannot extend the project schedule for more than one month. The client has already agreed to a cost per hour.
What should the project manager do next?

A. Calculate project performance using the earned value management (EVM) method.
B. Estimate the required number of additional project resources.
C. Update the resource management plan.
D. Review the responsibility assignment matrix (RAM).