A project manager managing a cross-cultural virtual project team across several time zones should be concerned about the impacts of which communication technology factor?


A. Urgent information need
B. Sensitivity of information
C. Project environment
D. Ease of use

Which item is an output of Plan Quality Management and an input to Perform Quality Assurance?


A. Organizational process updates
B. Quality metrics
C. Change requests
D. Quality control measurements

Status of deliverables, implementation status for change requests, and forecasted estimates to complete are examples of:


A. Earned value management.
B. Enterprise environmental factors.
C. Organizational process assets.
D. Work performance information.

The iterative process of increasing the level of detail in a project management plan as greater amounts of information become available is known as:


A. Continuous improvement.
B. Predictive planning.
C. Progressive elaboration.
D. Quality assurance.

Which grid shows which resources are tied to work packages?


A. Work breakdown structure (WBS)
B. Responsibility assignment matrix (RAM)
C. Project assignment chart
D. Personnel assignment matrix

Typical outcomes of a project include:


A. Products, services, and improvements.
B. Products, programs, and services.
C. Improvements, portfolios, and services.
D. Improvements, processes, and products.

A project manager identifies a risk and its possible impact. The project manager notifies the sponsor that sufficient budget, schedule, and other resources have been allocated to respond to the risk if it occurs.
What risk response strategy did the project manager use?


A. Avoid
B. Accept
C. Mitigate
D. Transfer

A project manager is working on a project for which some requirements have not been clearly defined. The customer insists that this should not be considered a problem and the project should continue without delay.
What should the project manager do first?


A. Meet with the team to discuss the concerns.
B. Speak with the customer to avoid the risk.
C. Log the risk in the risk register.
D. Accept the risk and start project work.

An organizations objectives require the reduction of costs associated with future failures.
What should the project manager do when budgeting cost?


A. Increase the budget to prevent poor quality.
B. Increase the budget for project waste disposal.
C. Increase the budget, the evaluate, measure, and test the products.
D. Increase the budget for nonconformance resolution.

A key stakeholder is unhappy with a projects unrealistic timeline. At the project plan review and approval meeting, the stakeholder refuses to support the project.
What should the project manager do to ensure that the stakeholder will approve the proposed project timeline?


A. Submit the project management plan to the customer for approval and begin implementation.
B. Make certain that this stakeholder is fully engaged and involved during the planning phase.
C. Ensure that all key stakeholders are involved in resolving the proposed timeline issue prior to seeking approval.
D. Proceed with the project management plan if the majority of stakeholders involved in the planning stage agree.