A media organization is working on starting a new channel. During the process, two team leads have different opinions about the branding of the channel. The head of the channel finds it challenging to work with the leads, and this dynamic starts to affect other
team members.

Since this issue may delay the channels launch, what conflict management technique should the project manager use?


A. Compromise/reconcile
B. Smooth/accommodate
C. Collaborate/problem solve
D. Force/direct

A project manager, leading a new project at a large corporation, must develop a high-level estimate in a short period of time. How can the project manager accomplish this?


A. Ask the sponsor to provide the information.
B. Look at the organization process assets.
C. Hire a subject matter expert (SME).
D. Perform a bottom-up estimate.

A project can be defined as a:


A. Temporary endeavor undertaken to create a unique product, service, or result
B. Temporary endeavor that produces repetitive outputs
C. Permanent endeavor undertaken to create a unique product, service, or result
D. Permanent endeavor that produces repetitive outputs

A primary function of a project management office is to support project managers in a variety of ways, including which of the following?


A. Developing and managing project policies, procedures, templates, and other shared documentation
B. Acting as the project sponsor by providing financial resources to the project
C. Resolving issues and change management within a shared governance structure
D. Aligning organizational/strategic direction that affects project and program goals

The project governance approach should be described in the:


A. change control plan
B. project scope
C. statement of work
D. project management plan

The Cost Management processes and their associated tools and techniques are usually selected during which of the following?


A. Project finance management
B. Project cost estimation
C. Project life cycle definition

D. Project plan development

Which of the following tools and techniques is used in the Develop Project Team process?


A. Acquisitions
B. Organizational theories
C. Team-building activities
D. Virtual teams

Which tool or technique is used to develop a project charter?


A. Project manager information systems
B. Expert judgment
C. Change control meetings
D. Brainstorming

Inputs to Identifying Stakeholders include:


A. Project charter, procurement documents, enterprise environmental factors, and organizational process assets.
B. Project charter, stakeholder analysis, enterprise environmental factors, and organizational process assets.
C. Project charter, stakeholder analysis, enterprise environmental factors, and stakeholder management strategy.
D. Project charter, procurement documents, expert judgment, and organizational process assets.

What characteristic do project and operational work share in common?

A. Performed by systems
B. Constrained by limited resources
C. Repetitiveness
D. Uniqueness