The ways in which the roles and responsibilities, reporting relationships, and staffing management will be addressed and structured within a project is described in the:


A. Human resource management plan.
B. Activity resource requirements.
C. Personnel assessment tools,
D. Multi-criteria decision analysis.

A key benefit of the Manage Communications process is that it enables:


A. The best use of communication methods.
B. An efficient and effective communication flow.
C. Project costs to be reduced.
D. The best use of communication technology.

Which tool or technique is used to manage change requests and the resulting decisions?


A. Change control tools
B. Expert judgment
C. Delphi technique
D. Change log

Which earned value management (EVM) metric is a measure of the cost efficiency of budgeted resources expressed as a ratio of earned value (EV) to actual cost (AC) and is considered a critical EVM metric?


A. Cost variance (CV)
B. Cost performance index (CPI)
C. Budget at completion (BAC)
D. Variance at completion (VAC)

A project is sponsored by the clients chief technology officer (CTO), and estimations and plans are approved. However, the clients IT manager disagree with the plans.
What should the project manager do?


A. Perform a stakeholder analysis to determine how to proceed
B. Inform the clients IT manager that their approval is unneeded since the project is sponsored by the CTO
C. Explain the estimates and plans to the clients IT manager and clarify that approval was obtained from the CTO
D. Communicate the situation to management

During a projects execution, the project manager discovers a risk with an unknown impact. How should the project manager manage this?


A. Assume the impact of the risk to be low, log it accordingly in the risk register, and continuously monitor it
B. Communicate the risk to the project team, ask them to monitor the risk, and implement a mitigation strategy
C. Discuss the risk with the team, log it in the risk register, and update its status throughout the project
D. Assume a worst-case scenario for the risk, and establish a contingency reserve to address its impact

During project monitoring, the project manager learns of a small gap between the quality of one deliverable and the customers expectation.
What should the project manager do?


A. Assess the risk and impact of the gap to determine if a change request is needed
B. Analyze the gap between the deliverable and the customers expectation and begin a recovery plan
C. Report and explain the quality gap to the customer and seek acceptance of the deliverable
D. Review the issue with the change control board (CCB) and request a change in the projects quality standards

Which process in Project Time Management includes reserve analysis as a tool or technique?


A. Estimate Activity Resources
B. Sequence Activities
C. Estimate Activity Durations
D. Develop Schedule

A project manager should document the escalation path for unresolved project risks in the:


A. Change control plan
B. Stakeholder register
C. Risk log
D. Communications management plan

An output of the Plan Quality Management process is:


A. A process improvement plan,
B. Quality control measurements.
C. Work performance information,
D. The project management plan.