A project manager notices that the project is behind schedule because materials delivery was delayed. The procurement team informs the project manager that new government-imposed rules for the procurement of these materials caused this delay.
In what plan should these new rules be documented?


A. Procurement management
B. Communications management
C. Stakeholder engagement
D. Project management

During a portfolio review meeting, a project manager learns that their project was cancelled. The project manager wants to inform the stakeholders and team members about this.
To what document should the project manager refer?


A. Resource management plan
B. Communications management plan
C. Responsibility assignment matrix (RAM)
D. Project mailing list

A project's most recent status report indicates a schedule performance index (SPI) of 1.1 and a cost performance index (CPI) of 1.2. A key stakeholder then suggests a change to include a value-added feature that would not impact project schedule and cost.
What should the project manager do next?


A. Evaluate the change's impact with the team.
B. Advise the stakeholder that changes should not be implemented when a project is behind schedule.
C. Update the project management plan to include the new feature.
D. Advise the stakeholder that, since the project is under budget, the feature will be added.

An issue with a critical task is blocking a project's progress. The contingency plan does not provide a solution, and team members are in disagreement about the best way to proceed.
What should the project manager do?


A. Brainstorm ideas using the nominal group technique.
B. Gather ideas using affinity diagrams.
C. Seek intervention from the project sponsor.
D. Apply mind mapping techniques.

A supplier delivers equipment that fails to meet customer requirements. Investigation determines that the supplier misunderstood the requirements and made incorrect assumptions without clarifying them with the customer.
What communication method should the project manager have used to avoid this?


A. Interactive
B. Push
C. Pull
D. Active listening

Two team members have continuing conflicts that affect team morale. What should the project manager do to resolve the conflicts?


A. Remove both team members from the team.
B. Remove one of the team members from the team.
C. Discuss a resolution with all team members.
D. Work with each team member using a direct and collaborative approach.

In a control chart, three measurement points in a process are below the mean and within control limits. Four measurement points are above the mean and outside the control limits.
How is this process performing?


A. The process is out of control.
B. The process is under the seven-point rule.
C. The process is within specification limits.
D. The process is under control.

A project team member indicates that a change must be made to the requirements due to a new regulation, and proceeds with the mandatory change. What should the project manager do next?


A. Accept the modifications because the change is necessary.
B. Determine if there is a budget available to make the change and proceed if possible.
C. Follow the process described in the change management plan.
D. Forward the change request to the sponsor so they can determine if there are enough resources to proceed.

A project owner requests a scope change that will cost US$10,000. While performing an assessment of the change, the project manager identifies that the change fails to add value. Still, the project owner insists that the change must be done.
What should the project manager do?


A. Ask the project management office (PMO) for recommendations.
B. Implement the change.
C. Submit a change request to the change control board (CCB).
D. Request a subject matter expert (SME) to review the request.

Two team members argue about who will perform and report the status of a particular task. What source may be consulted to help resolve this?


A. Work breakdown structure (WBS)
B. Team members functional managers
C. Responsible, accountable, consult, and inform (RACI) matrix
D. Project sponsor