A company wants to offer direct phone and chat channels for customer service. The company needs a pay-as- you-go solution that remote customer service agents can use to create and manage voice and chat contact flows.
Which AWS service will meet these requirements?
A. Amazon EventBridge (Amazon CloudWatch Events)
B. Amazon Connect
C. Amazon Cognito
D. AWS Direct Connect
Which AWS service will meet these requirements?
A. Amazon EventBridge (Amazon CloudWatch Events)
B. Amazon Connect
C. Amazon Cognito
D. AWS Direct Connect