CompTIA A+ Core 2 (220-1102) – Question111

A technician is troubleshooting a lack of outgoing audio on a third-party Windows 10 VoIP application. The PC uses a USB microphone connected to a powered hub. The technician verifies the microphone works on the PC using Voice Recorder. Which of the following should the technician do to solve the issue?


A.
Remove the microphone from the USB hub and plug it directly into a USB port on the PC.
B. Enable the microphone under Windows Privacy settings to allow desktop applications to access it.
C. Delete the microphone from Device Manager and scan for new hardware.
D. Replace the USB microphone with one that uses a traditional 3.5mm plug.

Correct Answer: B