A user opened a ticket regarding a corporate-managed mobile device. The assigned technician notices the OS is several versions out of date. The user is unaware the OS version is not current because auto-update is turned on. Which of the following is MOST likely the cause of the issue?


A. The device does not have enough free space to download the OS updates.
B. The device needs user confirmation to update to a major release.
C. The device is not compatible with the newest version of the OS.
D. The device is restricted from updating due to a corporate security policy.