A user replaced the external speakers for a workstation, but the new speakers are not producing sound. Which
of the following is MOST likely the issue?
A. The speakers are plugged into the microphone port B. The user did not install batteries into the speakers C. The sound card is not enabled in Device Manager D. The user did not complete the software setup
A technician recently fixed a printer issue by replacing the cable. The technician is now updating the ticket to
record the action that was taken. Which of the following steps in the troubleshooting methodology is the
technician currently performing?
A. Identifying the problem B. Establishing a theory of probable cause C. Documenting the findings D. Verifying the solution
A technician is deploying a new application that runs on thin clients with no local storage on the user's device.
The thin client cannot make a VPN connection to the company data center. Which of the following application
types would MOST likely fulfill this requirement?
A. Locally installed B. Local network-hosted C. Cloud-hosted D. Three-tier
Correct Answer: C
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