Ann, a user, connects to the corporate WiFi and tries to browse the Internet. Ann finds that she can only get to
local (intranet) pages. Which of the following actions would MOST likely fix the problem?


A. Renew the IP address.
B. Configure the browser proxy settings.
C. Clear the browser cache.
D. Disable the pop-up blocker

The sales department needs to keep a customer list that contains names, contact information, and sales
records. This list will need to be edited by multiple people at the same time. Which of the following applications
should be used to create this list?


A. Database software
B. Word processing software
C. Conferencing software
D. Presentation software

Which of the following is an example of information a company would ask employees to handle in a sensitive
manner?


A. Customer date of birth
B. The first and last name of the Chief Executive Officer (CEO)
C. Customer service number
D. Company social media screen name

Malware infections are being caused by websites. Which of the following settings will help prevent infections
caused by Internet browsing?


A. Turn on private browsing
B. Delete browsing history on program close.
C. Notify when downloads are complete.
D. Configure prompting before downloading content.

Which of the following would be used to send messages using the SMTP protocol?


A. Document sharing software
B. Instant messaging software
C. Conferencing software
D. Email software

A computer user is downloading software from the Internet and notices the following at the end of the install file:
"…x86.exe". Which of the following statements BEST represents what the "…x86.exe" means in the installation
file?


A. x86 only supports an installation on a 32-bit CPU architecture.
B. x86 supports an installation on a 32-bit and a 64-bit CPU architecture.
C. x86 only supports an installation on a 64-bit CPU architecture.
D. x86 supports an installation on a 16-bit CPU architecture.

A company requires several reports that analyze related information from sales, inventory, marketing, and
compensation data. Which of the following is the BEST place to store this data?


A. Flat file
B. Word processor
C. Database
D. Network share

A game developer is purchasing a computing device to develop a game and recognizes the game engine
software will require a device with high-end specifications that can be upgraded. Which of the following devices
would be BEST for the developer to buy?


A. Laptop
B. Server
C. Game console
D. Workstation

A technician has been asked to assign an IP address to a new desktop computer. Which of the following is a
valid IP address the technician should assign?


A. 127.0.0.1
B. 172.16.2.189
C. 192.168.257.1
D. 255.255.255.0

When transferring a file across the network, which of the following would be the FASTEST transfer rate?


A. 1001Kbps
B. 110Mbps
C. 1.22Gbps
D. 123Mbps