Which of the following BEST describes the practice of providing user credentials when logging onto the
network?


A. Output
B. Storage
C. Input
D. Processing

A help desk technician encounters an issue and wants to find out if a colleague has encountered the same
issue before. Which of the following should the technician do FIRST?


A. Check Knowledge Base.
B. Search local logs.
C. Research possible theories.
D. Question users.

Which of the following database concepts would MOST likely use a CSV file?


A. Data querying
B. Data reports
C. Data importing
D. Data persistence

A software developer develops a software program and writes a document with step-by-step instructions on
how to use the software. The developer wants to ensure no other person or company will publish this document
for public use. Which of the following should the developer use to BEST protect the document?


A. Patent
B. Trademark
C. Watermark
D. Copyright