Ann, a home user, purchases a wireless keyboard to use with a computer connected to a television. After
installing batteries, plugging the USB receiver into a USB port on the computer, and successfully logging on,
Ann notices some of the new keyboard's multimedia keys do not function. Which of the following steps is
MOST likely needed to enable the missing keyboard functionality?


A. Utility installation
B. OS update
C. Hardware replacement
D. BIOS configuration