Network users reported that a recent firmware upgrade to a firewall did not resolve the issue that prompted the
upgrade. Which of the following should be performed NEXT?


A. Reopen the service ticket, request a new maintenance window, and roll back to the anterior firmware
version.

B. Gather additional information to ensure users' concerns are not being caused by a different issue with
similar symptoms.

C. Employ a divide-and-conquer troubleshooting methodology by engaging the firewall vendor's support.
D. Escalate the issue to the IT management team in order to negotiate a new SLA with the users' manager.

A technician wants to monitor and provide traffic segmentation across the network. The technician would like to
assign each department a specific identifier. Which of the following will the technician MOST likely use?


A. Flow control
B. Traffic shaping
C. VLAN tagging
D. Network performance baselines

Due to a surge in business, a company is onboarding an unusually high number of salespeople. The
salespeople are assigned desktops that are wired to the network. The last few salespeople to be onboarded are
able to access corporate materials on the network but not sales-specific resources. Which of the following is
MOST likely the cause?


A. The switch was configured with port security.
B. Newly added machines are running into DHCP conflicts.
C. The IPS was not configured to recognize the new users.
D. Recently added users were assigned to the wrong VLAN

A technician manages a DHCP scope but needs to allocate a portion of the scope's subnet for statically
assigned devices. Which of the following DHCP concepts would be BEST to use to prevent IP address
conflicts?


A. Dynamic assignment
B. Exclusion range
C. Address reservation
D. IP helper

A new student is given credentials to log on to the campus Wi-Fi. The student stores the password in a laptop and is able to connect: however, the student is not able to connect with a phone when only a short distance from the laptop. Given the following information:

Which of the following is MOST likely causing this connection failure?

A. Transmission speed
B. Incorrect passphrase
C. Channel overlap
D. Antenna cable attenuation/signal loss

A company wants to add a local redundant data center to its network in case of failure at its primary location.
Which of the following would give the LEAST amount of redundancy for the company's network?


A. Cold site
B. Hot site
C. Cloud site
D. Warm site

A company is deploying a SAN at headquarters and a branch office 1,000mi (1,609km) away that will access
small amounts of data. Which of the following types of connections would be MOST cost effective to
implement?


A. iSCSI
B. FCoE
C. Ethernet
D. FC

A network technician is selecting a replacement for a damaged fiber cable that goes directly to an SFP
transceiver on a network switch. Which of the following cable connectors should be used?


A. RJ45
B. LC
C. MT
D. F-type

A network engineer needs to create a subnet that has the capacity for five VLANs, with the following number of clients to be allowed on each:

Which of the following is the SMALLEST subnet capable of this setup that also has the capacity to double the number of clients in the future?

A. 10.0.0.0/21
B. 10.0.0.0/22
C. 10.0.0.0/23
D. 10.0.0.0/24

A company's data center is hosted at its corporate office to ensure greater control over the security of sensitive
data. During times when there are increased workloads, some of the company's non-sensitive data is shifted to
an external cloud provider. Which of the following cloud deployment models does this describe?


A. Hybrid
B. Community
C. Public
D. Private