CompTIA Project+ PK0-004 – Question025

A company hires an outside vendor to provide 24/7 support.
Which of the following documents would determine the contractual obligations?

A. PO
B. SLA
C. LOI
D. MOU

Correct Answer: B

Explanation:

Reference: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 303