Project Management Professional (PMP) Exam Practice – Question1849

The plan quality management process includes all the following techniques EXCEPT______________


A.
Benchmarking
B. Design of experiments
C. Process analysis
D. Control charts

Correct Answer: C

Explanation:

Explanation:
Process analysis is used as a tool and technique in perform quality assurance. The tools and techniques used during plan quality management are the seven basic quality tools (cause-and-effect diagrams, flowcharts, check sheets, Pareto diagrams, histograms,
control charts, and scatter diagrams), cost-benefit analysis, cost of quality, benchmarking, design of experiments, statistical sampling, additional quality planning tools (brainstorming, force field analysis, nominal group technique, and quality management and
control tools, [affinity diagrams, process decision program charts interrelationship diagraphs, tree diagrams, prioritization matrices, activity network diagrams, and matrix diagrams]), and meetings.