A project manager is receiving new scope demands from multiple sources. What should the project manager use to properly address these requests?


A. Project management plan updates
B. Work performance reports
C. Perform integrated change control process
D. Project document updates

An experienced senior maintenance engineer does not want to sign project documentation, primarily because they do not get along with the project manager. How should the project manager handle this?


A. Escalate the issue to the maintenance engineers functional manager to require the maintenance engineer to sign the documents.
B. Meet with the maintenance engineer to deal with the issue in an ethical and professional manner.
C. Use stakeholder engagement skills with the maintenance engineer.
D. Develop a stakeholders engagement assessment matrix to identify ways and approaches to rectify the relationship with the maintenance engineer.

Due to commitments to another project, an accountant fails to deliver an important report. What should the project manager have referenced to avoid this?


A. Responsible, accountable, consult, and inform (RACI) matrix
B. Timesheets
C. Resource allocation plan
D. Resource calendar

A team member realizes that a technical update will improve a products performance. What should the team member do before implementing the update?


A. Include new scope in the network breakdown structure (WBS).
B. Communicate with the project manager.
C. Document the change in the issue log.
D. Generate a change request.

During a project that affects the entire organization, some groups of stakeholders appear to have low product expectations. As a result, they are not performing as expected. This may put project objectives at risk.
What should the project manager do?


A. Ask the project sponsor to intervene and motivate the underperforming stakeholders.
B. Follow the stakeholder engagement plan.
C. Submit a change request.
D. Speak with the problematic stakeholders to increase their performance.

An international project team consists of local and overseas team members. The local team is responsible for integrating the projects work outputs. During the first integration phase, the need for a pre-validation of work outputs is identified, which will impact the
projects cost and schedule.

What should the project manager do next?


A. Perform a root cause analysis of the work outputs.
B. Update the responsibility assignment matrix (RAM).
C. Issue a change request to update the project management plan.
D. Update the work breakdown structure (WBS) to include the pre-validation activities.

A project manager for a US$15 million construction project must meet a specific project milestone earlier than planned because a season-long pattern of extreme weather is expected soon. The project is already over budget, and the project sponsor is not
prepared to provide additional funding.

Which tool or technique should the project manager use to achieve the milestone before the extreme weather begins?


A. Simulation
B. Fast tracking
C. Resource smoothing
D. Crashing

During a projects execution phase, two key business stakeholders request additional requirements be made within the same timeframe. Due to limited project resources and budget, the project manager cannot fully meet the expectations of these stakeholders.
Which of the following techniques should the project manager adopt to obtain support from both of these key stakeholders?


A. Smooth/accommodate
B. Force/direct
C. Withdraw/avoid
D. Compromise/reconcile

A project is staffed with people from different countries, and several issues arise due to diverse approaches toward everyday activities. What should the project manager do to improve team performance?


A. Provide the exact same information to everyone.
B. Configure the team so that everyone comes from the same cultural background.
C. Make everyone aware of the existence of cultural differences.
D. Set explicit rules based on the companys country of origin.

While working on a project, the project team realizes that recent data center upgrades could impact the projects outcome. Certain modules of the project deliverable are incompatible with the new environment. The team identifies the appropriate steps to address
the issue.

What is the next step for the project manager?


A. Request a budget increase
B. Submit a change request
C. Change the project schedule
D. Update the requirements document