Stakeholders are unaligned on the project charter that was distributed for approval. What tool or technique should the project manager use to help bring stakeholders into alignment?


A. Expert judgement
B. Meeting management
C. Conflict management
D. Business case

A company plans to set up a new product that is unlike any previous product they have developed. The project manager must manage customer expectations.
What should the project manager do to identify the projects deliverables?


A. Use their knowledge and expertise.
B. Capture deliverables in the project charter and receive approval.
C. Discuss options with the project sponsor.

D. Meet with the project team to decide on the deliverables based on the budget.

At the first team meeting, the project manager uses the risks noted in the project charter as a starting point for developing the risk register. After identifying the risks, what should the project team do next?


A. Calculate the management reserve.
B. Develop contingent response strategies.
C. Populate a probability and impact matrix.
D. Perform quantitative risk analysis.

Company A wants to subcontract the installation of a factorys building management system to company B. After some adjustments and a review of key stakeholder feedback, company Bs project manager needs to develop the project charter for approval.
What should company Bs project manager consider as an input when developing the project charter?


A. Subcontractor submittal approval
B. Letter of intent
C. Submission of project management plan
D. Letter of enquiry

A project manager has only a short timeframe in which to complete a projects cost estimation. What estimating technique should the project manager use?


A. Top-down
B. Three-point
C. Bottom-up
D. Analogous

While meeting with the project team, the project manager learns that the new department manager, while abroad, is raising questions. What should the project manager do next?


A. Refer the department manager to the change control board (CCB).
B. Raise the issue with the project sponsor.
C. Conduct a stakeholder analysis.

D. Provide the kick-off meeting notes to the department manager.

An experienced project manager is preparing a kick-off meeting for a new service assessment. A high-level description of the service has been provided.
What should the project manager do next?


A. Develop the project charter.
B. Develop the responsible accountable, consult, and inform (RACI) matrix.
C. Define the project scope statement.
D. Create the work breakdown structure (WBS).

The project manager for a new project wants to discuss project execution methodology with all stakeholders. During what meeting should the project manager first discuss this?


A. Steering committee meeting
B. Team meeting
C. Requirements gathering meeting
D. Kick-off meeting

While finalizing a project management plan, the project manager encounters a conflict between two team members. Team member A claims that team member B should conduct certain activities on the Gantt chart, while team member B claims these activities
should be conducted by team member A.

What document should the project manager consult to clarify this?


A. Organizational breakdown structure (OBS)
B. Network diagram
C. Work breakdown structure (WBS)
D. Responsibility assignment matrix (RAM)

A project manager is working on a complex project with multiple team members and sponsors. What should the project manager do before obtaining project approval and buy-in?


A. Complete a stakeholder analysis
B. Meet with the stakeholders.
C. Conduct a strengths, weaknesses, opportunities, and threats (SWOT) analysis.
D. Perform a risk analysis.