Which of the following tools is used in process analysis to determine the underlying causes of defects?
A. Root cause analysis B. Assumptions analysis C. Cost-benefit analysis D. Quality metrics
Correct Answer: A
Explanation:
Explanation:
Determining the root cause of the problem means to determine the origin of the problem. What may appear to be the problem on the surface is often revealed, after further analysis, not to be the real cause of the problem. Process analysis includes root cause
analysis used to identify as problem, discover the underlying causes that lead to it and develop preventive actions.
Which of the following ensures that requested changes to deliverables are thoroughly considered as part of the perform integrated change control process?
A. Scope change control system B. Configuration management system C. Change control board D. Configuration status audits
Correct Answer: B
Explanation:
Explanation:
The formal configuration management system is an important tool and technique for scope control and focuses on deliverables and documents.
During the closing phase of the project, the top-ranked source of conflict is______________
A. Schedule B. Administrative procedures C. Cost D. Human resources
Correct Answer: A
Explanation:
Explanation:
In many projects, there is a rush to finish because of schedule slippages that develop in the execution/implementation phase. Delays in schedules become cumulative and impact the project most severely in the final stages of the project. While there are other
sources of conflict, such as personalities and cost, attempting to finish on time is always on everyone’s mind.
Having worked previously as a software project manager, you were pleased to be appointed as the project manager for a new systems integration project designed to replace the existing air traffic control system in your country. You found a requirements
traceability matrix to be helpful on software projects, so you decided to use it on this systems integration project. Using such a matrix helps to ensure that each requirement______________
A. Adds quality and supports the organization's quality policy B. Adds business value as it links to business and project objectives C. Sets forth the level of service, performance, safety, security, and compliance D. Shows the impact to other organizational areas and to entities outside of the performing organization
Correct Answer: B
Explanation:
Explanation:
The requirements traceability matrix is a table that links requirements to their origin and traces them throughout the life cycle. This approach helps to ensure that each requirement adds value as it links to the business and project objectives. It also tracks
requirements during the life cycle to help ensure that the requirements listed in the requirements document are delivered at the end of the project.
A number of tools and techniques are helpful in the perform integrated change control process. If you want to implement an integrated change control process, you should use______________
A. Configuration management software B. A project management information system C. Project status review meetings D. Change control meetings
Correct Answer: D
Explanation:
Explanation:
Often, a project will set up a change control board, which has the responsibility for meeting and reviewing the change requests, and approving, rejecting, or other disposition of the changes. Decisions of the board are documented and communicated to
stakeholders for information and follow-up actions.
Configuration management describes procedures for applying technical and administrative direction and surveillance. Which one of the following tasks is NOT performed in configuration management?
A. Identifying functional and physical characteristics of an item or system B. Controlling changes to characteristics C. Performing an audit to verify conformance to requirements D. Allowing automatic approval of changes
Correct Answer: D
Explanation:
Explanation:
Allowing for automatic approval of defined changes is a function of the change control system, not configuration management. Configuration management ensures that the description of the project product is correct and complete. The change control system
consists of a set of procedures to describe how modifications to project deliverables and documentation are managed and controlled.
Your project management office implemented a project management methodology that emphasizes the importance of integrated change control. It states that change requests can occur in all the following forms EXCEPT______________
A. Indirect B. Legally mandated C. Informal D. Internally initiated
Correct Answer: C
Explanation:
Explanation:
Change requests are an input to the perform integrated change control process. Although occurring in many forms, they must be formal requests developed within the context of a change control system consisting of documented procedures.
To identify inefficient and ineffective policies, processes, and procedures in use on a project, you should conduct______________
A. An inspection B. A process analysis C. Benchmarking D. A quality audit
Correct Answer: D
Explanation:
Explanation:
A quality audit is a tool and technique for the perform quality assurance process. It is primarily used to determine whether the project team is complying with organizational and project policies, processes, and procedures.
You are developing a project charter and want to ensure that any changes that may occur after the project begins will be controlled rigorously. You have consulted your company's configuration management knowledge base, and it contains versions and baselines
of all the following official company documents EXCEPT______________
A. Standards B. Strategic plans C. Policies D. Procedures
Correct Answer: B
Explanation:
Explanation:
The configuration management knowledge base is an organizational process asset. It contains the versions and baselines of all company policies, practices, procedures, and standards, as well as pertinent project documents.
