Project Management Professional (PMP) Exam Practice – Question1482

There are three uses and types of Pareto analysis. If you wish to provide a measure of significance to factors that at first may not appear to be significant at all, you should use a______________


A.
Basic Pareto analysis
B. Comparative Pareto analysis
C. Weighted Pareto analysis
D. Trend Pareto analysis

Correct Answer: C

Explanation:

Explanation:
The weighted Pareto analysis gives a measure of significance to factors that may not appear significant at first, using such additional factors as cost, time, and criticality. A basic Pareto analysis identifies the vital few contributors that account for most quality
problems, and the comparative Pareto analysis focuses on any number of program options or actions.

Project Management Professional (PMP) Exam Practice – Question1481

All of the following are objectives of a quality audit except______________


A.
Defect repairs have been implemented
B. Improvement opportunities are identified
C. Good practices can be introduced elsewhere
D. Root cause analysis has been performed as part of process analysis

Correct Answer: D

Explanation:

Explanation:
The purpose of the quality audit is to determine if project activities comply with organizational policies, procedures, and processes. The quality audit has a number of objectives associated with it, but root cause analysis is part of process analysis to identify needed
improvements in the process improvement plan.

Project Management Professional (PMP) Exam Practice – Question1480

The ISO 9000 standards provide______________


A.
A description of how products should be produced
B. Specifics for the implementation of quality systems
C. A framework for quality systems
D. The maximum process requirements necessary to ensure that customers receive a good product

Correct Answer: C

Explanation:

Explanation:
ISO 9000 provides a basic set of requirements for a quality system, without specifying the particulars for implementation.

Project Management Professional (PMP) Exam Practice – Question1479

You work as a project manager in the largest hospital in the region. Studies have shown that patients have to wait for long periods before being treated. To assist in identifying the factors contributing to this problem, you and your team have decided to use which
of the following techniques?


A.
Cause-and-effect diagrams
B. Pareto analysis
C. Scatter diagrams
D. Control charts

Correct Answer: A

Explanation:

Explanation:
Cause-and-effect diagrams, also called Ishikawa diagrams or fishbone diagrams, are used to illustrate how various causes and subcauses interact to create a special effect. It is named for its developer, Kaoru Ishikawa. These diagrams are useful in linking the
undesirable effects seen as special variation to the assigned cause, enabling project teams to implement corrective actions to eliminate the special variation shown in a control chart.

Project Management Professional (PMP) Exam Practice – Question1478

You are a project manager for residential construction. As a project manager, you must be especially concerned with building codes-particularly in the plan quality management process. You must ensure that building codes are reflected in your project plans
because______________


A.
Standards and regulations are an input to plan quality management
B. Quality audits serve to ensure there is compliance with regulations
C. They are a cost associated with quality initiatives
D. Compliance with standards is the primary objective of perform quality control

Correct Answer: A

Explanation:

Explanation:
During the plan quality management process, the project management team must consider any application area-specific standards, regulations, rules, and guidelines that may affect the project as part of the enterprise environmental factors. Building codes are an
example of regulations.

Project Management Professional (PMP) Exam Practice – Question1477

The area where the project manager can have the greatest impact on the quality of his or her project is in______________


A.
Quality planning
B. Quality assurance

C. Quality control
D. Quality improvement

Correct Answer: B

Explanation:

Explanation:
Quality assurance is the management section of quality management. It is the collective term for the formal activities and managerial processes that attempt to ensure that products and services meet the required quality level. The project manager should
establish administrative processes and procedures necessary to ensure and often prove that the scope statement conforms to the customer’s actual requirements, to determine which processes will be used to ensure that stakeholders have confidence that the
quality activities will be properly performed, and to ensure that all legal and regulatory requirements will be met.

Project Management Professional (PMP) Exam Practice – Question1476

The control chart is a tool used primarily to help______________


A.
Monitor process variation over time
B. Measure the degree of conformance
C. Determine whether results conform
D. Determine whether results conform to requirements

Correct Answer: A

Explanation:

Explanation:
Used to monitor process variation and to detect and correct changes in process performance, the control chart helps people understand and control their processes and work. It enables the project manager, along with appropriate stakeholders, to identify points
where corrective action can be taken to prevent unnatural performance.

Project Management Professional (PMP) Exam Practice – Question1475

Results of quality control measurements are used______________


A.
As an input to plan quality management
B. To prepare an operational definition
C. To prepare a control chart
D. As an input to perform quality assurance

Correct Answer: D

Explanation:

Explanation:
Quality control activities result in measurements that are used as inputs to the QA process. Such quality control measurements are used to evaluate and analyze the quality of the processes of the project against the organization’s standards or specific
requirements. They also compare processes used to create the measurements and validate actual measurements to determine their level of correctness.

Project Management Professional (PMP) Exam Practice – Question1474

Even though your project is vastly different from a manufacturing operation, you believe the principles of kaizen will work well. The kaizen approach to continuous improvement emphasizes______________


A.
The greater importance of customer satisfaction over cost
B. Radical changes in operating practices
C. Incremental improvement
D. The use of quality circles to improve morale

Correct Answer: C

Explanation:

Explanation:
Imai, a Japanese engineer, coined the word kaizen to describe an approach to quality that means making small improvements every time a process is repeated.

Project Management Professional (PMP) Exam Practice – Question1473

Long-term contracting is an important aspect of project quality management because it______________


A.
Provides incentives to vendors to make quality commitments
B. Improves quality through the use of benefit-cost ratio
C. Usually results in lower costs and increased profitability
D. Provides for periodic, yet mandatory quality audits

Correct Answer: A

Explanation:

Explanation:
Vendors that have long-term relationships with buyers are generally more inclined to invest in process and quality improvement, because they have a higher probability of recovering their costs. The stability provided through longer-term contracts permits better
planning and encourages better communication and partnering between the buyer and the seller. Long-term contracting with fewer vendors also reduces buyer-related costs by simplifying accounting, collections, and other administrative tasks.