Tag: Question 1479

Project Management Professional (PMP) Exam Practice – Question1479

You work as a project manager in the largest hospital in the region. Studies have shown that patients have to wait for long periods before being treated. To assist in identifying the factors contributing to this problem, you and your team have decided to use which
of the following techniques?


A. Cause-and-effect diagrams
B. Pareto analysis
C. Scatter diagrams
D. Control charts

Correct Answer: A

Explanation:

Explanation:
Cause-and-effect diagrams, also called Ishikawa diagrams or fishbone diagrams, are used to illustrate how various causes and subcauses interact to create a special effect. It is named for its developer, Kaoru Ishikawa. These diagrams are useful in linking the
undesirable effects seen as special variation to the assigned cause, enabling project teams to implement corrective actions to eliminate the special variation shown in a control chart.