A complex project is closing and many project team members report negative experiences. The project stakeholders from various areas of the organization may never work together again. As part of the project's requirements, the project manager must provide
lessons learned.
How should the project manager ensure this requirement is met?


A. Document only the negative experiences so that alternative approaches can be developed for future projects.
B. Facilitate a session with the project team to review only positive experiences.
C. Reach out to each project stakeholder to capture their feedback on experiences from each phase of the project.
D. Initiate documentation of both the positive and negative experiences using the issue log and record of escalation.

To begin transitioning the final deliverables to the client, a project manager develops the project closure documentation. What should be used to develop the project closure documentation?


A. Project management plan and preliminary releases
B. Accepted deliverables and preliminary releases

C. Organizational process assets and project management plan
D. Accepted deliverables and project charter

A design project is ready to be transferred to production. What activity is required for phase closure?


A. Determine summary budget.
B. Manage quality.
C. Ensure preventive actions are completed.
D. Record impacts of tailoring to any process.

Phase two of a complex, multi-phase project is completed, and the customer accepts the deliverables. What should the project team do to benefit from this phase?


A. Measure customer satisfaction.
B. Perform a risk analysis.
C. Obtain additional resources:
D. Document and share lessons learned.

A project's deliverables due date is approaching, but one team member's performance is negatively impacting the schedule. What should the project manager do?


A. Acquire a more skilled resource.
B. Remove the team member from the project.
C. Mentor the team member.
D. Ask the team member's line manager to provide training.

All quality controls have passed, and a project deliverable is ready to be released to the customer. However, a change request to add new quality criteria has been approved.

What should the project manager do first?


A. Update the project management plan.
B. Stop the release of the deliverable to the customer.
C. Use the new quality criteria for future deliverables.
D. Update the risk register.

An organization has contracts with an external supplier to support a critical part of a project. Senior management and the project team have differences about what deliverables the external supplier should provide.
What plan should be reviewed to eliminate these differences?


A. Delivery management plan
B. Scope management plan
C. Contract management plan
D. Procurement management plan

A project manager is preparing for project approval that had many changes to stakeholder requirements. There are corresponding, updated document versions of the acceptance criteria.
What should the project manager do?


A. Request approval of the final document as soon as possible
B. Ask the key stakeholders which document version they prefer
C. Ask the sponsor to approve their preferred acceptance criteria
D. Schedule a meeting to discuss all acceptance criteria with the stakeholders

Due to a recent incident, a dissatisfied stakeholder files a complaint about a project that has been closed. What can the project manager do to help resolve this?


A. Execute the relationship management plan.
B. Consult with the project sponsor to manage the dissatisfied stakeholder.
C. Review the project management information system (PMIS) archives.
D. Update the risk register.

A project manager is reviewing work performance data in preparation for the Close Project process. The data reveals that one of the deliverables was not accepted. The estimated work required to complete acceptance of the deliverable will delay the project

completion date by two months.
What should the project manager do next?


A. Allocate the contingency reserve to procure resources needed for completion.
B. Update the schedule and perform the work.
C. Issue a change request for review by the change control board (CCB).
D. Update the watch list in the risk register.